Returns & Exchanges
At iQIBLA, we want you to be completely satisfied with your smart Islamic electronics; if you are not happy with your purchase, you can return your items within 30 days of delivery.
Return Process
- 1.Initiate Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare Package
Place the device in its original packaging including all accessories, manuals, and protective films to ensure the item remains in mint condition.
- 3.Ship Item
Attach the provided return label to your package and drop it off at any authorized courier location, ensuring you keep a copy of your tracking receipt.
- 4.Receive Refund
Once our technical team inspects the device for functionality, we will process your refund or exchange within 5-7 business days to your original payment method.