Frequently Asked Questions
Everything you need to know about your iQIBLA experience.
What is the standard shipping time for international orders?
We typically ship orders within 24-48 hours. Depending on your location, international delivery usually takes between 7 to 14 business days via our trusted global logistics partners.
Does my iQIBLA device come with a warranty?
Yes, all our electronic devices including the Zikr Ring and Smart Qibla Watch come with a 1-year limited warranty covering manufacturing defects from the date of purchase.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging and unused condition for a full refund or exchange.
Are the smart rings water-resistant?
Most iQIBLA smart rings are designed with an IP67 or IP68 rating, making them resistant to dust and water splashes, though we recommend avoiding prolonged submersion in deep water.
How do I sync my device with the iQIBLA app?
Simply download the iQIBLA Life app from the App Store or Google Play, enable Bluetooth on your smartphone, and follow the on-screen instructions to pair your device for prayer notifications and data tracking.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options depending on your shipping destination to ensure a secure checkout process.